Insight from someone who has run it.

Human Insights Consulting Group (HICG) is led by Jenn Lorenz, former Director and Executive Deputy CIO for the New York State Office of Information Technology Services.

Jenn Lorenz

Meet Jenn, a seasoned executive with more than two decades of experience. After nearly two decades of driving operational excellence within the NYS Office of Information Technology Services, Jenn ascended to lead the agency, where she set and executed the state's technology and cyber strategy, budget, workforce, operations, communications, and legal and legislative affairs.

Through years of modernizing rigid legacy IT systems and navigating complex legislative mandates, Jenn developed a deep understanding of what it takes to guide operations through unpredictable challenges. A military veteran and Distinguished Fellow at the Future Government Institute, she now shares those practical, tech-forward insights through her consulting work and her book, 10 Little Rules for Getting IT Done, a journal-style guide focused on building personal resilience, maintaining focus, and leading with steady confidence.

• Former Director and Executive Deputy CIO, NYS Office of Information Technology Services
• Ran the state technology agency: technology and cyber strategy, operations, communications, budget, workforce, legal and legislative affairs
• Technology strategy · Human resources · Operational excellence
• Military veteran
• Distinguished Fellow, Future Government Institute
• Former Board of Directors, NYS Forum
• Author, 10 Little Rules for Getting IT Done

Clear insight

A plain, objective perspective, with no technology or vendor agenda.

Practical solutions

Changes your teams can run with existing budgets and tools.

Trusted partnership

A sounding board and advisor to leaders through change.